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Welcome to xchange’s eBook series.

xchange now offers an online library of FREE supplements covering IPTV, disaster recovery and more. Here you will find at your fingertips a collection of easy-to-access articles providing news and analysis on a wide range of topics, as well as product news and a resourceful buyer’s guide.

Other eBooks:

New Telephony

WiMAX World

COMPTEL PLUS

 

Sponsored by:
 

Uptime Guarantees Begin with Upfront Quality Assurance
The quality of experience by users of network services begins long before those services are introduced. Months and sometimes years prior, the next-generation network gear that supports new services goes through many levels of quality testing in various manufacturers’ labs. However, only when put to the test in real-world, multivendor environments can the high expectations of uptime and interoperability be met. Testing services for providers with subscriber bases in the tens of millions requires automated, repeatable testing methodologies. This eBook illustrates the application of these methods to the complex services of 21st century communications, including the newest, perhaps most complex: IPTV.

Click here to download

Sponsored by:

IP MPLS Migration: Meeting the Demand
Enterprise network migration from legacy services to IP MPLS has accelerated as companies require greater and more flexible bandwidth for their enterprise applications, including voice services. The market can be a real revenue opportunity for service providers that understand the demand drivers and performance management requirements of next-generation WAN services.

Increasingly, however, meeting the growing demand for IP MPLS services requires an ever-expanding footprint and quick speed to market. Service providers can explore creative solutions, such as outsourcing, to build out a domestic or global IP MPLS network without the capex or construction delays.

Click here to download

Sponsored by:

Driving Revenue and Increasing Value with Application Performance Management
Real time, content, peer-to-peer and mobile traffic already are straining today’s networks. Meanwhile, emerging service delivery models, such as network-based managed services and cloud-based computing, are putting new pressures on carrier networks. The resulting changes in traffic characteristics are making the competing goals of ensuring throughput and security all the more difficult. This eBook, sponsored by Blue Coat, explores such challenges and looks at how the enormous revenue opportunity as a result of exploding bandwidth requirements and managed services adoption requires a creative response to network performance management.

Click here to download

Sponsored by:

The Wireless Backhaul Handbook
This eBook sponsored by Ciena Corp. offers information and analysis on the cost advantages and other benefits of moving from TDM to Ethernet for wireless backhaul. It addresses the various Ethernet options available, including pseudowires and native Ethernet, and discusses which approach best enables carriers to move to next-gen networking. Additionally, readers will understand how the debate over different Layer 2 and Layer 3 backbone and edge technologies like MPLS and PBB-TE fit into the wireless backhaul equation. Also featured is a piece on how Ethernet switching can be used to create partial mesh architectures over microwave connections for wireless backhaul. The eBook includes a Q&A with Ciena’s Taylor Salman about trends in wireless backhaul, and the benefits of employing Ethernet technology for this application.

Click here to download

 

Sponsored by:

A View from the Top in Financial Performance Management
There are two ways to view cost and revenue management: the big picture view provided by macro trends in the industry and the micro view provided by business intelligence tools. This eBook, sponsored by Razorsight and xchange, will demonstrate how both views can be joined to provide actionable intelligence and best practices for improving the big picture and the financial performance of any company.

Click here to download

Sponsored by:

Carrier Ethernet Survival Guide
Service providers want to unlock the treasure of new services revenue related to Carrier Ethernet, but they have many paths from which to choose. This eBook, sponsored by Telco Systems, offers carriers a guide on how Carrier Ethernet fits into the broad world of communications services, what issues to consider in the selection of Carrier Ethernet-related technology, recent management advancements around Carrier Ethernet, the benefits of VPLS, the business case around Carrier Ethernet, and a real-world example of Carrier Ethernet service in action.

Click here to download

Sponsored by:
Exploring the Wireless Broadband Opportunity: Taking Wireless Indoors and Out
There’s a buzz around wireless broadband, but service providers should go beyond the hype and discover how these technologies make sense in very practical ways, such as how to best serve customers, uncover new opportunities and cost effectively make business cases and roll out new applications. This eBook will focus on the reality of making wireless broadband successful, including how to leverage solutions for both indoors and out.

Click here to download

Sponsored by:

Fairfax, VA 22033
+1 703 995 5900

The Golden Rules for Improving Margins through Network Cost Management
Selling products and service for which customers beat a path to your door puts a company in an enviable market position. But frittering away a sizeable portion of the revenue from those products and services because of inefficient and redundant processes and practices is simply bad business. This eBook, sponsored by Razorsight and xchange, examines cost management best practices that could help service providers keep more of the money they make.

Click here to download

October — On the Tube
Right on Target: EPGs Get Personal
Between the growing number of channels and on-demand options on TV, and the sea of Internet video, it’s easy for consumers to waste a lot of time finding the programming that appeals to them. That’s the premise for new solutions that gather individual viewing information to offer Amazon.com-like suggestions as well as the possibility for targeted promotions.

Click here to download

Sponsored by:
Centennial, CO 80112
+1 866 257 4250

A Telco Survival Guide for the Web 2.0 World
It’s a jungle out there. Telcos are facing competition from all sides. The latest threat comes from an entirely new animal on the telecom frontier — the Web 2.0 company. This eBook, sponsored by xchange and Verio, looks at who is offering what communications services in the Web 2.0 world, what it means for traditional telcos and how incumbent telcos can protect their turf and grow their revenue with Web services of their own.

Click here to download

Sponsored by:
Richardson, TX 75082
+1 800 777 FAST

August 2007 - A Window Into NXTcomm
Despite the focus on applications and the user, the network remains of key importance. The move to new services requires operators to drive service intelligence across the network and to ensure the network offers the reliability and resilience that will translate into delivering good customer experiences. In “A Window Into NXTcomm,” an eBook sponsored by Fujitsu Network Communications, xchange’s editors who attended the show in Chicago peer into many of the prevalent themes that surfaced relating to network transformation — from PBT and ROADM to WiMAX and home networking.

Click here to download

Sponsored by:
Atlanta, GA 30326
+1 800 431 9199

COMPTEL VELOCITY
Web 2.0: Creating New Demands, Providing New Opportunities
This summer’s edition of COMPTEL VELOCITY, sponsored by Endeavor Telecom, takes on the reports and rumors that the Internet is ready to blow, stretched to its limits by the growth of high-bandwidth applications. Also find out about the importance and challenges of developing and maintaining a field force in order to provide higher-value services, and how competitive service providers can benefit from outsourcing their field service management.

Click here to download

Sponsored by:
Houston, TX 77095
+1 800 392 9607

Outsourcing Solves the VoIP Puzzle
There are many potential holes in any VoIP service delivery strategy. Among these gaps are skills, speed-to-market and scale. Outsourcing can help operators fill one or all of these holes on a “stop-gap” or more permanent basis. Find out more about options for outsourcing your new or expanding VoIP operation in this new eBook sponsored jointly by xchange, PHONE+ and i3 Networks.

Click here to download

 

July – On the Tube
Pathways to Profit: Understanding Evolving Ad, Business and Content Models
Content companies’ quest for a “pathway to profit” that maps out today’s ever-changing distribution options, viewing habits and business models not only is changing the face of advertising — it’s requiring an extreme makeover. The brand new challenge is figuring out how advertising fits into the new world of communications. Read about how Internet video startup CelebTV.com’s business plan is as lean and mean as a Hollywood diva fed up with the paparazzi. A content veteran also seeks a strategy to get “rich in the niche.”

Click here to download

May – IMS: Breaking through Barriers
IP Multimedia Subsystem (IMS) has huge implications in terms of carrier investment, business process changes, and operational and marketing benefits. This eBook discusses the major challenges for operators transitioning their networks to this new architecture, the applications IMS can help them enable and various interoperability initiatives around the new technology.

Click here to download

Sponsored by:

Iomega Corp.
San Diego, CA 92130
+1 877 775 8767

May - COMPTEL VELOCITY
This year's second installment of COMPTEL VELOCITY, sponsored by Iomega Corp. and Juniper Networks, examines how the FCC's deregulation of the Bells could quash wireless broadband opportunities. Also find out how employing managed services is an effective way to drive carrier margins and customer stickiness.

Click here to download

April – On the Tube
New movies are reaching DVD, video on demand and other platforms earlier than ever before. In the latest edition of On the Tube, find out how this shrinking release window is resulting in a new environment for those looking to reap revenue from such premium content. Also read about how The Nielsen Co. is evolving toward an anytime, anywhere media measurement company, and how the Home Gateway Initiative is preparing to release a second specification to help telcos bridge the divide.

Click here to download

Sponsored by:
Adva
Mahwah, NJ 07495
+1 201 258 8300

April – Optical+Ethernet: The Network of the Future
The “network of the future” currently is being built on Optical+Ethernet and it’s a project with no clear beginning and likely no end. This eBook, sponsored by ADVA Optical Networking, demonstrates how carriers can move to a leaner network architecture by eliminating layers of gear and maintenance requirements that eat into margins. It also illustrates the value of a GMPLS control plane, the demarcation and delivery of end-to-end Ethernet SLAs, and a number of Ethernet applications that are supported by this “network of the future.”

Click here to download

March - 3GSM: Where Mobile Goes Global
In case you couldn’t make it to Barcelona, Spain, for the biggest wireless event of the year or just need a recap on the frenzy of news out of the show, this eBook delivers a post-show focus on this year’s product launches, trends, strategies and more.

Click here to download

Sponsored by:

Westboro, MA 01581
+1 508 366 6300

February – Shouldering the Weight of WiMAX
Network operators face some heavy lifting when considering WiMAX deployments. This eBook outlines such weighty issues as variable tower costs, the network’s ability to support rich media, anticipated CPE pricing, and promising possibilities for FMC.

Click here to download

Sponsored by:
Mirapoint
Sunnyvale, Calif. 94085
+1 800 937 8118

February – Transitioning from Consumer ISP to Business ISP
Instead of treading water in the saturated consumer ISP space, telcos can leverage much of the same infrastructure to target lucrative business markets. Find out how in this eBook sponsored by Mirapoint Inc. Learn about the market potential for selling to commercial accounts and ways to tap in by delivering outsourced e-mail, security, business continuity and e-mail compliance services.

Click here to download

Sponsored by:
Atrica
San Jose, Calif., 95134
+1 800 553 NETS

January - COMPTEL VELOCITY
This first edition in 2007 of COMPTEL VELOCITY, sponsored by Cisco Systems Inc., addresses the state of multilateral peering as well as presenting the opportunities (and challenges) of carrier Ethernet. COMPTEL also takes its fight against the recreation of "Ma Bell" to the courts, and looks forward to a new year and a new Congress for bringing pro-competitive oversight of the industry.

Click here to download

January  – On the Tube
It's a race for the rurals! A trio of firms are competing to offer IOCs packaged IPTV services in 2007. The battle against churn also is brewing among satellite providers, with DIRECTV and EchoStar launching plans enabling subscribers to reconnect their services for free after relocating. Read more about this and other news in this edition of On the Tube. 

Click here to download

December  - On the Tube
Take a look at the challenges telcos still face on the road to successful IPTV deployments, as well as Optical Entertainment Network's content strategy and the hot-button issue of a la carte TV, in this edition of On the Tube.

Click here to download

Sponsored by:
Atrica
Santa Clara, Calif. 95054 
+1 866 9 ATRICA

November - Carrier Ethernet: Taking Care of Business
Carrier Ethernet is gaining ground with businesses, which are looking for a flexible and low-cost network that can handle their growing bandwidth requirements. The ability to meet SLAs and extend provisioning control to customers is expected to further drive adoption for Carrier Ethernet. Read about these advances and the growing demand for Carrier Ethernet among enterprises and SMBs.

Click here to download

Sponsored by:
Fluke Networks

6920 Seaway Blvd.
Everett, WA 98203

November - Tackling Test & Measurement: Telcos Gain Ground
This new eBook reveals how make-or-break services such as VoIP and IPTV are forcing major changes in the way service providers approach testing. Telcos of all shapes and sizes are struggling to provide subscribers with the optimal customer experience for services that require far more care and feeding than previous, non-IP-based offerings. Explore top testing strategies for success and identify painful missteps and pitfalls by downloading your own copy of this eBook.

Click here to download

November - Riding the Wave of WiMAX
Are you on the WiMAX wave? Learn about the hottest markets for WiMAX, from North America to Asia Pacific, as well as the 802.16e-compliant products expected to appear in 2007. This eBook delves into all things WiMAX, including how the hunger for applications that demand increased bandwidth and QoS are driving the need for this much-anticipated technology.

Click here to download

Hostopia, Web Hosting, eBook
Sponsored by:
Hostopia
Ft. Lauderdale, FL 33301
+1 800 322 9438

October - Web Hosting
How do you turn your Web hosting services from a cost center into a profit center, particularly among SMBs? This eBook sponsored by Hostopia has the answers. Find out how a Web presence has become table stakes for most SMBs, or how to upsell your SMB Web hosting customers through things like Web services. We also take a look at the buy versus build decision service providers face in adding hosting and Web services for SMBs to their product portfolios.

Click here to download

Comptel, VoIP, eBook, Fibertech
Sponsored by:
Fibertech Networks
Rochester, NY 14618
+1 866 697 5100

October - COMPTEL VELOCITY
What is the VoIP ecosystem? In this second installment of COMPTEL VELOCITY, sponsored by Fibertech Networks, next-generation VoIP service providers discuss the emergence of a VoIP ecosystem and how best to survive and grow one's business in this new environment. This eBook also focuses on how today's competitors are embracing network, service and applications convergence to remain a viable force. COMPTEL also highlights its recent advocacy efforts before Congress, the FCC and the Courts.

Click here to download

Ciena, Wavelength Management, WDM systems, eBook
Sponsored by:
ciena
Linthicum, MD 21090
+1 410 694 5700

September - Wavelength Management
As today's bandwidth demands accelerate, wavelength management, provisioning and performance monitoring is becoming even more vital. In this eBook sponsored by Ciena Corp., find out how improved WDM systems answer the call for increased capacity, OTN works as a platform for converged services, subwave-grooming techniques pack wavelengths with as much traffic as possible, and ROADMs offer flexible provisioning of wavelengths.

Click here to download

on the tube, eBook

September - On the Tube
This month's installment of On the Tube headlines how RBOCs are finding religion by adding a little Amen! to their program lineups while cellular companies also are offering various ways to commune with the god of your choice via your cell phone; in other news, HDNet announces plans to produce and host "Dan Rather Reports," Handango partners with WeatherBug Mobile to bring weather information to RIM's BlackBerry customers, and much more.

Click here to download

The Eyes Have it, eBook

August - What's New in Content
This collection of in-depth articles brings you news and views from the movers and shakers in the content world and addresses how the new world of digital communications is shaking up distribution and advertising models.

Click here to download

on the tube, eBook

August - On the Tube
This month, On the Tube speaks with MST President Frank Matarazzo about Telkonet Inc.'s NuVisions, a package of voice, video, high-speed data and energy management services targeted primarily at New York City's multidwelling units; in other news, AT&T goes commercial in San Antonio while Cox Communications Inc. uses a digital video mosaic solution to deliver interactive multichannel mosaics to select subscribers, and more.

Click here to download

COMPTEL VELOCITY, eBook, DCI
Sponsored by:
dcivoice
Salisbury, MD 21801
+1 866 DCI VOICE
www.dcivoice.com

July – COMPTEL VELOCITY
What's the new look of competition? Find out in the premiere issue of COMPTEL VELOCITY, an xchange supplement sponsored by COMPTEL and DCI Voice Solutions. Competitive carriers are reinventing their businesses in anticipation of technological and regulatory changes as well as market demand. Read how five COMPTEL member companies have faced this challenge. Plus read about the move to broadband wireless networks and updates on current legislative and regulatory hot buttons like net neutrality.

Click here to download

Net Neutrality & Fair  Use, eBook, Network Insight
Sponsored by:
networkinsight
San Diego, CA 92121
+1 800 475 7871

June – Net Neutrality & Fair Use
The Net Neutrality & Fair Use eBook studies both sides of this battle that currently is being waged. Included are a rundown on current legislative efforts around net neutrality; a look at why fair use is needed and net neutrality doesn't work in the long run; and a Q&A with Network Insight's CEO Chris Pond.

Click here to download

 

on the tube, eBook

July – On the Tube
On the Tube this month spotlights Hargray Communications of Hilton Head, S.C., noting how the independent communications provider has carved out a niche to keep customers by offering TV-based caller ID, bundles for seasonal residents and more. This issue also questions how intelligent residential gateways must be and showcases some of the many products unveiled at GLOBALCOMM.

Click here to download

on the tube, eBook

June – On the Tube
In this issue of On the Tube you'll discover platform companies' approach to translating the new world of digital content; an interview with Akimbo's CEO Josh Goldman; the look of today's video-on-demand products; and programs and providers who are helping to streamline content-carrier relationships.

Click here to download

ETHERNET EVERYWHERE, eBook, ZHONE
Sponsored by:
Zhone
Oakland, CA 94621
+1 510 777 7000

May -- Ethernet Everywhere
The Ethernet Everywhere eBook features all things Ethernet, including carrier-class Ethernet's ability to collapse service providers' multiple networks to help lower capex and opex; how copper can be used to bring Ethernet to the approximately 90 percent of business users not served by fiber; and the benefits of using Ethernet for wireless backhaul.

Click here to download

on the tube, eBook

May -- On the Tube
Read about how to address the opex problems of serving the digital home; how computers are positioned versus set-tops to be the control center of the home network; and IPTV news briefs such as Knology Inc.'s first converged services offering and TANDBERG Television's OpenWorks Distributor for MSOs.

Click here to download

Plan B: The Disaster Recovery Supplement, eBook

April – Plan B: The Disaster Recovery Supplement
This supplement looks at the services network operators are offering customers as part of business continuity efforts; how wireless and VoIP figure into the business continuity equation; what tools service providers can use to backup their own internal data as well as offer backup services; and how service providers can help businesses keep call centers up and running.

Click here to download

on the tube, eBook, ALCATEL

Sponsored by:
alcatel

Plano, TX 75075
+1 972 519 3000

April – On the Tube 
In this issue, you’ll find the latest in set-top boxes; bits and bytes on various new developments in the video entertainment arena; and IPTV news from a variety of international companies including Alcatel, IPWireless, Microsoft Corp., MobiTV, Orange, Telecom Italia and Vidiator.

Click here to download

on the tube, eBook

March – On the Tube
This issue takes a look at the growing market for mobile adult content; includes an article by guest columnist iHollywood Forum CEO Michael Stroud; and suggests how the IOCs can leverage local programming to drive interest in IPTV.

Click here to download

on the tube, eBook, SupportSoft
Sponsored by:
supportsoft
Redwood City, CA 94063
+1 650 556 9440

February – On the Tube
Find out how cellular companies are elevating mobile TV by making news clips, sports highlights and other video applications available on handsets; how service management – a critical part of IPTV implementations for telcos – requires differentiation with more features and personalization; and how IOCs may be following more of a do-it-yourself strategy for IPTV deployments.

Click here to download

on the tube, eBook, ACLATEL

Sponsored by:
alcatel

Plano, TX 75075
+1 972 519 3000

January – On the Tube
Inside this issue, read about Microsoft TV's Director of Marketing and Communications Ed Graczyk’s view on the status of IPTV today and what lies ahead; the problems HDTV encoding poses for next-gen IPTV schedules; how telcos entering the field of IPTV could vastly change the technical environment for VoD deployments; and more.

Click here to download

Content
What's New in Content brings you news and views from the movers and shakers in the content world and addresses how the new world of digital communications is shaking up distribution and advertising models.

Disaster Recovery
Plan B: The Disaster Recovery Supplement
addresses both the steps service providers can take to maintain their networks and operations in the event of disasters as well as the services and equipment communications companies are offering businesses to address business continuity and disaster recovery within their own organizations.

Ethernet
Ethernet Everywhere eBook features all things Ethernet, including carrier-class Ethernet's ability to collapse service providers' multiple networks to help lower capex and opex; how copper can be used to bring Ethernet to the approximately 90 percent of business users not served by fiber; and the benefits of using Ethernet for wireless backhaul.

IPTV
On the Tube
supplement is focused on all things TV- and programming-related that will travel across the wireline or wireless broadband tubes of network operators. Coverage includes news and analysis on network infrastructure, home networking, marketing, regulatory and content concerns.

Net Neutrality & Fair Use
Net Neutrality & Fair Use highlights the great net neutrality/fair use debate by looking at who's on which side of the battle line and why; a rundown on current legislative efforts around net neutrality; why fair use is needed and net neutrality doesn't work in the long run; and a Q&A with Network Insight's CEO Chris Pond.


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